top of page

helpdesk ticket

Blue Rock's helpdesk maintains a running history on client tickets, keeping them active until they're deemed solved.

​

We use this system to assist established clients (and those with an existing retainer balance) with quick technical issues.

If you require training, or are a new client, please schedule a screenshare appointment.

Have a question about a Daylite report, workflow script, or Billings Pro report?

please go here to submit your question.

Blue Rock's helpdesk rate is $125 USD per hour, billed in 15-minute increments

(1-15=15, 16-30=30, etc).

Create a helpdesk ticket

This will create a helpdesk ticket for you.

Please check your Inbox and Junk box when looking for our response.

Thank you!

form
bottom of page