Daylite customization + workflow training

your business is unique.

We know there's only so much you can get from a generic webinar.

We provide a personalized experience by working closely with you to integrate your unique workflow into Daylite

and iron out the bottlenecks so you can get the most out of your day. 

Screenshare appointments are perfect for everyone.

Grab a beverage and join from your office...

or from home in your pjs.

 

Once you book this appointment, I'll create a helpdesk ticket for you, and will include your personalized screenshare link.

Please check your Inbox and Junk box when looking for your ticket.

Thank you!

💡 don't see the date you need?

you may notice I've only opened up a few weeks worth of availability

if you need a date outside of what's showing, please let me know what date so I can open it up for you...thanks!

Blue Rock Terms of Service
and Cancellation Policy
Rate.

Blue Rock's rate is $105 USD per hour.

Screenshare Appointment deposit requirement.

To secure your screenshare appointment, Blue Rock requires a 1 hour deposit [$105 USD].

The deposit will appear on your invoice as a payment against your invoice total. 

Please see the Appointment Cancellation section below for policy on deposit refunds.

Screenshare Appointment minimum time.
Screenshare appointments have a 1 hour minimum. After the first hour of the screenshare appointment, time is billed in 15 minute increments:

  • 1-15 minutes=15 minutes

  • 16-30 minutes=30 minutes

  • 31-45 minutes=45 minutes

  • 46-60 minutes=60 minutes


Appointment cancellation, no show. 

All Appointment cancellations must be made at least 24 hours prior to your scheduled appointment. In the event that the cancellation is received less than 24 hours prior to the scheduled appointment or client fails to show for the appointment, 50% of the Appointment Deposit serves as a non-refundable late cancellation fee:

  • $52.50 USD late cancellation fee for screenshare appointments

Cancellations may be emailed, or called in to 503-208-6239.

In the event that the client receives Blue Rock's voice mail, a cancellation message must be left. 

 

Appointment balance due.  

All bills submitted to client by Blue Rock are due on receipt, unless Blue Rock has agreed to other payment arrangements. 

At the conclusion of your appointment, we will email an invoice for the balance of your appointment, payable on receipt via PayPal.

Warranty.

Please consult appropriate product manufacturer for information on terms and conditions of warranty. Blue Rock does not provide warranty for non-Blue Rock branded products. 

Software.

Client attests that software provided by client to Blue Rock Consulting for the purpose of installation to any client system has been lawfully acquired and purchased by client. Blue Rock assumes no liability for "pirated" software provided by client. 

 

Consequential Damages.

In no event shall Blue Rock, its subsidiaries or affiliates, or their respective officers, directors, employees, representatives or agents (collectively, "Blue Rock Consulting") be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not Blue Rock has been advised of the possibility of any such damages. All clients are advised to perform backups to their systems prior to any Blue Rock service performed. 

As always, thanks for your business!

I look forward to working with you soon.

 

Blue Rock     |     Portland Oregon USA    |     helpdesk@daylitehelp.com    |     503-208-6239

©  Blue Rock, all rights reserved.

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