Daylite Foundations
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Blue Rock Terms of Service
and Cancellation Policy
Rate.
Blue Rock's current rate is $125 USD per hour.
Appointment time.
This is a flat-fee for the 2.75 hour appointment.
Appointment cancellation, no show, rescheduling.
All Appointment cancellations must be made at least 24 hours prior to your scheduled Appointment in order to receive a full refund of the Appointment charge. In the event that the cancellation is received less than 24 hours prior to the scheduled Appointment or client fails to show for the Appointment, 50% of the Appointment charge serves as a non-refundable late cancellation fee. If the Appointment is rescheduled less than 24 hours prior to your scheduled Appointment, and the rescheduled Appointment is kept (ie it is not further cancelled or rescheduled), the late cancellation fee is waived.
Cancellations should be done by clicking the Cancel button in your Appointment confirmation email. If you can't find your confirmation email you may submit your cancellation via phone at 503-208-6239.
In the event that the client receives Blue Rock's voice mail, a cancellation message must be left.
Software & Licenses.
Payment to 3rd party software and service providers are your sole responsibility. Examples of this are: Daylite licenses, Billings Pro licenses, Zapier paid accounts, Calendly paid accounts.
Blue Rock service appointments never include the cost of 3rd party software or licenses.
Software - provided by you to Blue Rock.
Client attests that software provided by client to Blue Rock Consulting for the purpose of installation to any system has been lawfully acquired and purchased by client. Blue Rock assumes no liability for "pirated" software provided by client.
Warranty.
Please consult appropriate product manufacturer for information on terms and conditions of warranty. Blue Rock does not provide warranty for non-Blue Rock branded products.
Consequential Damages.
In no event shall Blue Rock, its subsidiaries or affiliates, or their respective officers, directors, employees, representatives or agents (collectively, "Blue Rock Consulting") be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not Blue Rock has been advised of the possibility of any such damages. All clients are advised to perform backups to their systems prior to any Blue Rock service performed.
As always, thanks for your business!
I look forward to working with you soon.