stuff we love >TextExpander.
This fantastic piece of software allows you to define custom abbreviations that expand to your frequently-used phrases, long paragraphs, and more.

I'll give you an example: a client asks me to email a description of how my custom Daylite report design process works. I have a standard couple of paragraphs that describe the design process, procedures, pricing, and turnaround time. I could type it out every time, or keep it in a text document that I can open/copy the paragraphs/come back to my Mail message/and paste it. But wow that's a lot of unnecessary work since I get multiple requests for that info every day.

A better way: use TextExpander. I defined a snippet in Text Expander so that all I type is: reportpricing
and the many paragraphs that describe my design process fill right in.

There are so many simple uses for it too, especially in your Daylite database: here's some others that I use constantly every day:

• typing fu (no pun intended) expands to: follow up
• typing rc expands to: return call
• typing dt expands to: the current date and time