how Blue Rock fits into your Daylite experience.
We've implemented Daylite for a wide variety of client types and sizes here in Portland Oregon, across the country, and internationally. Since every client is different, Blue Rock provides a unique experience by working with them to configure Daylite's extensive customization features to match the firm's specific needs. This makes the transition to Daylite extremely effective by allowing clients to visualize their organization and workflow from the beginning.
And Daylite is so intuitive and logical that training is equally effective whether it's performed onsite or by accessing your computer directly for live internet instruction.
Blue Rock's rate. Blue Rock's rate is $105 USD per hour. For help desk support, it is billed in 15-minute increments [ie 1-15 minutes=15 minutes, 16-30 minutes=30 minutes, etc]. For remote screenshare service, there is a 1-hour minimum; onsite appointments within Portland Oregon have a 2-hour minimum. After the first hour [after the first 2 hours for onsite service], time is billed following the 15 minute increment schedule.
Service Option 1:
Blue Rock's Help Desk Ticket System is the preferred method for when you just have a few questions or are trying to solve a specific problem, as we can help you more quickly than scheduling an appointment.
An added bonus: it keeps your issue active until it's deemed resolved. The $105 hourly rate is billed in 15-minute increments [ie 1-15 minutes=15 minutes, 16-30 minutes=30 minutes, etc].
