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Request Daylite service here.
Please fill in the fields to the right (fields in red are required) and press "submit Daylite 3 service request" when complete. Thanks for your request.


Blue Rock: Portland Mac Help 503-533-2241
Blue Rock specializes in the unbeatable combination of Mac OS X + Daylite

Daylite Master Partner Daylite Report Certified Master Partner
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  how Blue Rock fits into your Daylite experience.
Based in Portland OR, Blue Rock has focused exclusively on the Mac platform for well over a decade. We offer a full range of services to support both professional and personal environments, including assisting clients with every aspect of the Daylite experience - from the initial decision to upgrade to Daylite, moving forward to installation, configuration, training, and designing custom Daylite reports.

And Daylite is so intuitive and logical that training is equally effective whether it's performed onsite, by accessing your computer directly for live internet instruction, or on a conference call. We've implemented Daylite for a wide variety of client types and sizes here in Portland, across the country, and internationally. Since every client is different, Blue Rock provides a unique experience by working with them to configure Daylite's extensive customization features to match the firm's specific needs. This makes the transition to Daylite extremely effective by allowing clients to visualize their organization and workflow from the beginning.

Daylite appointment rate.
Daylite database installation / training / configuration is $105 USD per hour. After the first hour, time is billed in 15 minute increments (ie 1-15 minutes=15 minutes, 16-30 minutes=30 minutes, etc) . A 1-hour deposit of $105 USD will be required to confirm your appointment. The balance will be invoiced at the conclusion of your appointment, and is payable upon receipt.

Cancellation policy.
If you wish to cancel or reschedule your appointment, you must do so at least 24 hours prior to the scheduled appointment start time. If the cancellation is received less than 24 hours prior to the appointment start time, the $105 USD 1-hour deposit will serve as a late cancellation fee.

Daylite help desk rate.
Blue Rock also provides Help Desk services through email/iChat/phone, useful when you have just a few questions or are trying to solve a specific problem. Blue Rock's time is billed in 15 minute increments (ie 1-15 minutes=15 minutes, 16-30 minutes=30 minutes, etc) . Blue Rock may request deposit via PayPal, or may opt to invoice you after providing assistance. Invoices are payable upon receipt.

Daylite reports + heads up displays.
We offer a large and diverse selection of
Daylite print layouts and reports, sold on our website and ranging from $59-$129 each USD (off the shelf with no additional customization).

Each of the HUDs shown on our website: priced at $49 each USD (off the shelf with no additional customization).

Request form instructions
Please fill in fields below
(fields in red are required) and press
"submit Daylite 3 service request" when complete. Thanks!

First Name
Last Name
email
Company Name
[if applicable]
Daytime Phone:

use data entry format
000-000-0000
Computer Details

and

and
Appointment Requested
[date + time]
Appointment schedules change rapidly so it's not possible to show up-to-the-minute availability. Lead time on appointments is typically about 3 days; once we receive your requested date and time, we'll be able to match that up with the current schedule and advise you if your date and time are available. Thanks for your consideration!

and

and

Type of Daylite Service Requested
[check all that apply]
installation and configuration
Daylite version upgrade
training
custom reports
custom heads up displays
Daylite version upgrade
other Daylite service, please specify below:
Daylite version you are using
Service Method Requested

[click here for method descriptions]

Submission of a service request indicates agreement with the [terms of service]
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